At School of Management and Law (zhaw) Winterthur in Switzerland during the BPM Symposium 2015 the results of a study were presented. The focus of the study was iBPM - process intelligence.
«Process intelligence deals with intelligently using the data generated from the execution of the process»
Fundamentals of Business Process Management (Dumas, La Rosa, Mendling, & Reijers, 2013)
The intelligence has been differentiated in creative, analytic and practical.
The results of the study shows the usage of the BPM in companies:
- increasing efficiency 61%
- customer orientation 49%
- process transparency 38%
- minimize business risks 29%
Surprising for me was the fact that 28% of the asked companies are using no methodology to monitor the business process.
But it was not only surprise for me in this study...
Only 6% of companies are using Dataintegration and Datatransformation Tools to automate the business processes.
If we consider the digitalisation as the main prerequisite for Industry 4.0 then there is still a lot work to do...
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