Event: Success in the Future of Smart Services on September 2nd 2015

Institute for Technology Management at the University of St.Gallen (ITEM-HSG) offers a smart service seminar that will take place at the University of St.Gallen in Switzerland on September 2nd 2015.

The main focus of the conference, apart from the understanding for the offering of smart services by manufacturing companies, will be individual and constructive implications as a derivation of the benchmarking results.

So you can expect a presentation of a successful practice cases and reflection of top-learnings from the benchmarking.

During this event I have got the opportunity to hold a Workshop to provide valuable insights for the following discussions.

Industrie 4.0: Exploit the potential of Smart Services correctly
Based on the results of the benchmarking done by ITEM-HSG I want to pick on only two themes:

  • potential benefits for the customers
  • potential benefits for the vendors

Both target groups has to to overcome various obstacles, and create trust and acceptance of new technologies and ideas.

When combining these two perspectives the business model is the KEY.

I am looking forward to wider talks on progress with the implementation of Smart Services!

If you would like to get involved, find out more about the registration for the event here.

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